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Chief Strategy Officer, Children & Families First

  • January 31, 2020
  • Wilmington, DE

CFF_TaglineWebsiteLockup.pngThe Chief Strategy Officer is responsible for the management of the agency’s strategic initiatives, including Development, Grant-writing, Government Relations, Performance & Quality Improvement (PQI) including Outcomes and associated systems, Risk Management, Policy Development, and Accreditation. This position is a member of the agency Management Team and acts as the Chief Compliance Officer. Work with the CEO and Board to develop the agency Strategic Plan, and ensure implementation of goals/objectives identified. In partnership with the CEO and Board, provide leadership on state, local, and federal government relations activities. Provide leadership and oversight of agency Development activities, including individual fundraising, special events, and PR/Marketing.Provide leadership and oversight of agency grant-writing and reporting. Develop, manage and oversee the evolution and improvement of the Agency’s Performance Quality Improvement measurements and Compliance activities. Provide staff support for Board committees as appropriate. Manage and oversee the development, implementation and maintenance of agency procedures related to compliance, including defining organizational objectives that incorporate licensing, accreditation and other standards. Coordinate accreditation activities/responses. Provide for training to staff on compliance-related topics. Manage the internal reporting systems to identify compliance concerns/matters that may require follow-up and/or investigation. Leverage strong, effective relationships within CFF to foster a culture of ethical awareness and dedication to continuous improvement. Manage and coordinate the Agency’s incident review process. Develop external contacts and participate in professional organizations.

Bachelor’s Degree in business, human services or related field required. Master’s Degree in business, organizational development or human services desirable. Legal background and/or consulting/research experience or an equivalent combination of education, background and experience desirable. Requires demonstrated leadership experience and management skills, and knowledge of and/or experience with outcomes, HIPAA, policies relating to confidentiality and ethics as well as Performance Quality Improvement. Knowledge of and/or experience with Development, grant-writing, and marketing with excellent writing skills, required. Requires strong communication, collaborative, analytical, problem-solving, and strategic skills. Must be a motivated, self-starter with the ability to appropriately prioritize issues and allocate resources. Strong knowledge and expertise with databases also required. Must have valid driver’s license, which meets the requirements of the agency’s insurance carrier and reliable transportation.

Full-time (37.5 hours/week) with benefits.

Résumés to: HR at Children and Families First, 809 N Washington St, Wilmington, DE 19801 /FAX 855-295-5339/ e-mail: jobs@cffde.org.

EOE.

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